Versand
Shipping Policy for Mofan Press-On Nails
At Mofan, we strive to provide our customers with a seamless and satisfying shopping experience, including efficient and reliable shipping services. Please review our shipping policy outlined below:
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary.
Shipping Methods
We offer several shipping options to accommodate your needs:
Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Guaranteed delivery within 2-3 business days.
International Shipping: Delivery times vary based on the destination, typically ranging from 7-21 business days.
Shipping Rates
Shipping rates are calculated based on the selected shipping method, package weight, and destination. Customers can view the shipping costs during the checkout process before finalizing their order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your package online.
Shipping Restrictions
We currently ship within the United States and internationally to select countries. Please note that certain products may have restrictions on international shipping due to customs regulations.
Delivery Issues
In the event of a delivery delay or issue, please contact our customer support team, and we will assist you in resolving the issue promptly.
Incomplete or Incorrect Addresses
Mofan is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery delays or returns.
Lost or Stolen Packages
Mofan is not liable for lost or stolen packages confirmed to be delivered to the address provided for an order. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.
Shipping Updates
We will keep you informed of any significant updates regarding your order, including delays or changes in delivery status.
Holiday Shipping
During holidays or peak seasons, shipping carriers may experience delays. We recommend placing your orders in advance to ensure timely delivery.
Shipping Promotions
From time to time, we may offer free shipping promotions. Details of any ongoing promotions will be clearly communicated on our website or through promotional materials.
By placing an order with Mofan, you agree to abide by the terms and conditions outlined in our shipping policy. If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer support team for assistance.